Fry Court | Tolent, North East Construction

Fry Court

Fry Court is a supported living development of 57 apartments in Great Ayton, built on behalf of Housing 21.

How to report a defect

You can report defects via the Building Manager.

Emergency repairs

An emergency would be something that prevents you from occupying your house in a safe and reasonable way. This would include:

Complete failure of the heating systems and/or hot water system. If your heating fails in summer, it is unlikely to be an emergency. However if it fails in colder weather, then this will be classed as an emergency
A water leak that cannot be contained
Complete failure of the electrics
Flooding caused by blocked drains that threatens to enter the home
A fault to a window or external door causing a loss of security.

If you have an emergency during normal working hours please contact your Building Manager.

Please note, outside of these times please call Safeguard on 01207 50329.

Useful contacts

Housing 21

For general enquiries:
enquiries@housing21.org.uk

Tolent

Customer care team:
0333 101 4065
customerservices@tolent.co.uk

For an emergency out of normal working hours:
Safeguard 01207 503293

National Grid

For general enquiries:

0800 111 999
www.nationalgridgas.com

Northumbrian Water

For general enquiries:

Sewer flooding - 0800 328 7648
Leak emergencies - 0800 393 084

Gas Emergency Service Line

For general enquiries:

0800 111 999

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